The physical and virtual value chain model

Virtual Value Chain Model

Value chain analysis helps to describe the various separate activities within a firm and to assess their performance when combined into a system in producing value for money solutions. According to the now-traditional model introduced by M. Porter 19 , there are five categories of primary activities and four categories of support activities. This model helps top managers to pinpoint the key activities of the firm and their interrelations with others to yield maximum value for customers in...