Qfd

Quality Function Deployment. A process for translating the Voice of the Customer into technical requirements at the product level. QFD, as part of the Critical Parameter Management process, uses a series of matrices called "houses of quality" to translate and link system requirements to subsystem requirements. Those, in turn, are translated and linked to subassembly requirements. Those, in turn, are translated and linked to component requirements. Those, in turn, are translated and linked to manufacturing process requirements.

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