Having a solid marketing plan will allow you to do the things in life that are most important to you

Here's the question: If you only had a limited amount of time left to live, would you work less than you do now? Would you play more? Would you spend more time with loved ones?

I hate to be the bearer of bad news, but things are not getting any easier for professional photographers. Whether you realize it or not, you already have a marketing plan. It begins the first time someone hears your name, sees your signs, hears your voice on the phone, or walks into your place of business. Marketing is how you create value for yourself and for your products. It creates a demand for your product long before the phone ever rings or the client walk in the door.

It has been said that the sales process ends when the client writes you a check. Well, everything that happens up to that point determines how large that check will be. That's where the marketing comes in. The better the job we do in marketing, the bigger that check is going to be. Marketing is not rocket science, but the lack of a well-planned strategy is one of the biggest reasons why studios fail. The best product doesn't always win the race. The best marketer does.

You are better off being a top-notch marketer and a good photographer than the reverse. My money is on the

Everything prospective customers see impact what they will be willing to spend. Photographs by Christa Hoffarth.

Everything prospective customers see impact what they will be willing to spend. Photographs by Christa Hoffarth.

marketer every time! In photography, people buy because they want to feel good about themselves. They need to be convinced that we offer something special that will add value to their lives.

What is "Power Marketing"?

So, what is Power Marketing? Actually, it's the exact opposite of passive marketing. It demands your personal, proactive involvement and is very systematic. If you want to be a successful Power Marketer, you must be willing to roll up your sleeves, jump in the trenches, and get a little dirty! Sounds like fun, doesn't it? It really can be if you understand the philosophy behind it and can see the benefits you will reap over the long haul.

I once knew a man who owned a successful pet-product manufacturing company, and it seemed no matter what pet store I went into, his product was on the shelf. The packaging was professional looking and colorful, the price was fair, and it was something every pet owner used. What better combination, huh? My opinion of the product was so high that I figured his warehouse was full of brand new, high-tech equipment, the employees dressed in freshly pressed uniforms, and the offices lined with expensive oak furniture.

I remember walking into his building for the first time and feeling my jaw drop to the floor. The building was actually an oversized garage, there were only three employees (most of the work was contracted out) and the "executive office" was a remodeled bathroom with little room to sit. There were file cabinets everywhere (organized alphabetically of course), a small coffee table with one magazine, and two chairs. It was a very clean and organized office, but it was tiny!

I couldn't believe such a "big" company was operating out of such a small area. When I asked him how he had made his company so successful though he was working with so little, his answer was short and to the point— "Marketing, marketing, marketing!" Although he didn't believe in excessive spending, he spared no expense when it came to presenting a professional image to his customers. Everything from the way his secretary answered the phone, to his elegant letterhead, to the way he packaged and presented his product was top-notch. He settled for nothing but the best, and nothing was left to chance.

I remember him telling me that image was the most powerful marketing element, and the only thing that mattered was what the customer thought. His marketing plans were written out a year in advance, and he could show you the results from each and every idea he ever tried—good or bad. If something didn't work, he would either rework it and try it again or move on to something else until he got it right!

The last time I talked with him, his annual sales were over $10,000,000. There is something to this thing they call marketing.

The Power Marketing Self Test

Before you dive in with both feet, you need to take inventory of your current marketing efforts. So, let's begin with a quick Power Marketing self-test. I can hear the gasping out there, but don't worry—there are no wrong answers to this test, it's just information about your business (and the more information you have, the better prepared you will be when it comes to planning and initiating a Power Marketing campaign).

Now, you may not have answers to all of the questions in the following test. Don't worry. Simply providing any answers you can will help you to lay the foundation for a new way of thinking. Creating a marketing plan is similar to building a house: A good contractor would never build a house on unstable ground or without pouring the concrete first.

A solid marketing foundation is necessary in order to reap positive results and attain the goals we have set for ourselves. I do my best not to let my business run my life. I used to work six to seven days per week, fourteen hours per day, but I realized life is way too short and precious, and I needed to rearrange my priorities.

The reason I run my own business and work hard is to have financially secure time off! Isn't this a goal we all should have, to be able to enjoy the fruits of our labor? Sure, there are times we need to spend long hours at work—occasionally for days on end. Then, there are times we can put a big X through an entire Friday on the calender and take a three-day or even a four-day weekend, or even an entire week!

So grab your favorite beverage and a pen and notepad. Unplug the phone, put some relaxing music on, then sit

"I only hope that we don't lose sight of one thing . . . that it was all started by a mouse." —Walt Disney

Since 1928 when Steamboat Willie debuted the name, the Walt Disney Company has always stood for excellence. Whether it's the newest cast member or one with over forty years of experience, all the employees are passionate about making magic happen. As a photographer for the Walt Disney Company, that magic takes place each and every day I come to work!

Walt Disney and Mickey Mouse are arguably the most widely recognized names in the world, and the mere mention of their names creates a spark to our imagination and brings a smile to our faces.

Over the past 1 00 years, Walt Disney has had themes such as "Remember the Magic," "100 Years of Magic," and now "Where Magic Lives." When a bride and groom come to us to photograph their wedding day, they expect us to capture some of that magic, just for them. Ever since they were little girls playing dress-up, they imagined the glass coach, the handsome prince, and the beautiful castle as the ideal place for their own wedding. Let me tell you, when they hire a Walt Disney photographer to photograph their wedding, that's pressure! Their wedding must be as magical as the fairy tale the bride has imagined.

I have been a photographer at Walt Disney World for ten years. In that time I have photographed approximately 3,500 weddings, 1,200 Magic Kingdom Bridal Portraits and an equal number of family portraits, conventions, and commercial assignments. I constantly need to remind myself that it is the client's first time to be exposed to the Magic Kingdom, even though I have taken tens of thousands of exposures.

We need to constantly expand our knowledge and imagination if we expect to continue to exceed the expectations of our brides and grooms.

Walt Disney also said, "All you have to do is own up to your ignorance honestly, and you will find people who are eager to fill your head with information." And might I add imagination!

—Mike Strickland Director of Photographers, Walt Disney Co.

back, close your eyes, and relax for a few seconds before we begin.

1. What do your current marketing efforts consist of (e.g., yellow pages, direct mail, newspaper, magazine, or television ads, mall displays, vendor networks, senior referral programs, etc.)?

2. Do you have a way of tracking the results of your current programs? What is it?

3. Do you consistently develop a list of goals before you begin a new program? How do you do it? How do you measure their effectiveness?

4. What have you tried in the past that didn't attain the desired results? Why?

5. What programs in the past exceeded your desired results? Why?

6. Do you have a plan for your upcoming marketing programs? What are your plans?

7. Have you identified the goals and objectives of those programs? What are they?

8. What types of marketing are your competitors using that seem to be successful? Why?

9. Do you have a budget set each and every month for marketing? How much is it?

10. What makes clients come to your business instead of to other studios in your area?

11. What makes them go to your competitors instead?

12. As a consumer, what would you look for from a professional photographer? Do you offer those things?

13. What are your three biggest strengths as a business owner? As a photographer?

14. What are your three biggest weaknesses as a business owner? As a photographer?

15. Do you set aside time each and every day to work on the essence of your business and to develop new ways to improve it? If not, what time of day would work best if you were to start this tomorrow?

Well, how did you do? Did you have a pretty good idea of how to answer each question, or did a few of them give you pause for thought? Remember, there are no right or wrong answers, only information. I challenge you to ask yourself not only these questions, but to come up with some of your own questions about your business and your effectiveness as a marketer. A top-notch Power Marketer is constantly reviewing, analyzing, and adjusting their techniques to achieve their maximum potential and to get the most out of their employees and their business. Only you have that ultimate responsibility; if you don't do it, nobody else will.

Whether you have been in the industry for several years or have recently decided to jump in with both feet, you probably realize that it takes guts and determination to own and operate a business. If it were easy, everyone in the world would do it. Simple, it's not. It requires a very special person who is willing to take risks, commit themselves to a cause, and to fight the daily battles in order to win the war. Most importantly, you must be willing to do whatever it takes to become successful. You are obviously one of the chosen few!

If I were to list all the issues that contribute to business failure, it would fill this entire book. Of course, you can find thousands of books on hundreds of subjects pertaining to business at your local library, through mail-order catalogs, or through the Internet. Many offer good information, but many do not. I know of only one absolute fact when it comes to operating a business: there is not another business exactly like yours in the entire world, and only you can decide what information is beneficial and what isn't. The following chapters will help you to tailor your marketing efforts to meet your personal goals and enhance your unique business.

But first, let's look at some suggestions from another Power Marketer . . .

A clean, attractive shooting area will make clients feel comfortable—and make you look like the kind of consummate professional who's worth every penny they'll spend on their images.
Get Paid to Take Digital Photos

Get Paid to Take Digital Photos

Reasonable care has been taken to ensure that the information presented in this book is  accurate. However, the reader should understand that the information provided does not constitute legal, medical or professional advice of any kind.

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