Electronic mail (e-mail)
Allows users to send electronic mail anywhere in the world
Discussion groups, newsgroups, and electronic bulletin boards, similar to those offered by online services
Online databases, library catalogs, and electronic journals at hundreds of colleges and public libraries
File transfer protocol (ftp) or hypertext transfer protocol (http)
The ability to transfer files from one mainframe computer to another
Allows for the transfer of files from one mainframe computer to another
A document retrieval system used to search for information
Wide Area Information Server (WAIS)
Enables one to use keywords in specific databases and retrieve full text information
World Wide Web (WWW)
Does much the same thing as gopher and WAIS, but combines sound, graphic images, video, and hypertext on a single page; the commercial arm of the Internet
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Your online business plan needs to make sure it addresses the management and administration structure in other words your organization’s breakdown. Online businesses often have a simpler organization structure than a traditional business, but that’s not always the case, and it must be clearly defined.