Belch: Advertising and I V. Developing the I 10. Media Planning and I I © The McGraw-Hill

Promotion, Sixth Edition Integrated Marketing Strategy Companies, 2003

Communications Program

Figure 10-21 The effects of reach and frequency

1. One exposure of an ad to a target group within a purchase cycle has little or no effect in most circumstances.

2. Since one exposure is usually ineffective, the central goal of productive media planning should be to enhance frequency rather than reach.

3. The evidence suggests strongly that an exposure frequency of two within a purchase cycle is an effective level.

4. Beyond three exposures within a brand purchase cycle or over a period of four or even eight weeks, increasing frequency continues to build advertising effectiveness at a decreasing rate but with no evidence of decline.

5. Although there are general principles with respect to frequency of exposure and its relationship to advertising effectiveness, differential effects by brand are equally important.

6. Nothing we have seen suggests that frequency response principles or generalizations vary by medium.

7. The data strongly suggest that wearout is not a function of too much frequency; it is more of a creative or copy problem.

Figure 10-22 Graph of effective reach

Percent reach

You can imagine how expensive it was for Denny's to purchase 1,300 gross ratings points on TV. Now that you have additional information, we will ask again, "Was this a good buy?"

Determining Effective Reach Since marketers have budget constraints, they must decide whether to increase reach at the expense of frequency or increase the frequency of exposure but to a smaller audience. A number of factors influence this decision. For example, a new product or brand introduction will attempt to maximize reach, particularly unduplicated reach, to create awareness in as many people as possible as quickly as possible. At the same time, for a high-involvement product or one whose benefits are not obvious, a certain level of frequency is needed to achieve effective reach.

Effective reach represents the percentage of a vehicle's audience reached at each effective frequency increment. This concept is based on the assumption that one exposure to an ad may not be enough to convey the desired message. As we saw earlier, no one knows the exact number of exposures necessary for an ad to make an impact, although advertisers have settled on three as the minimum. Effective reach (exposure) is shown in the shaded area in Figure 10-22 in the range of 3 to 10 exposures. Fewer than 3 exposures is considered insufficient reach, while more than 10 is considered overexposure and thus ineffective reach. This exposure level is no guarantee of effec-

Figure 10-22 Graph of effective reach

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