Further reading

Bevan, N. (1999) Usability issues in web site design, Proceedings of the 6th Interactive Publishing Conference, November. Available online at www.usability.serco.com. Accessible lists of webdesign pointers.

Noyes, J. and Baber, C. (1999) User-centred Design of Systems. Springer-Verlag, Berlin. Details the user-centred design approach.

Preece, J., Rogers, Y. and Sharp, H. (2002) Interaction Design. Wiley, New York. Clearly describes a structured approach to interaction design, including web interaction.

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