The conceptual framework

Adopting the basic argument of the resource-based view (RBV) of the firm, this study contends that a firm's IT adoption for SCCS, as a firm resource, affects its own as well as partner's coordination activities, a channel capability, that are expected to contribute to firm market performance (Barney, 1991; Collis, 1994) as shown in Figure 1. Furthermore, the extent to which a firm's given partner is critical to the success of its business, or partner criticality, moderates the influence of IT adoption on coordination activities and on market performance. Each construct will be discussed subsequently.

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