Focus groups

The focus group (also known as the group discussion) is a form of qualitative research. The group usually consists of between 6 and 12 respondents who discuss products, services, attitudes or other aspects of the marketing process. The discussion is led by a skilled researcher called a group moderator, who guides the discussion, following a checklist of topics. The group usually meets in an informal setting, often someone's home, and the group members are paid a small sum for attending. These discussions can take several hours to complete and are often used as a preliminary to survey research. It is also possible to conduct online focus groups via the Internet (see Section 4.14).

Online Survey Champion

Online Survey Champion

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