How to Keep Customers

A program without support is like a table top without legs. Responsibility for your program doesn't end when the customer buys it. The way you support your program is the only means by which customers can measure your commitment after they have handed over their money.

Apart from helping those who have put their trust in you, support is a fantastic way of building goodwill, finding out how clients are using your program, getting suggestions for improvements, and helping you make up your mind about priorities.

Well-handled support leaves clients with a strong, positive view of the program and its company. Support really does matter.

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The Power Of The Present Moment

The Power Of The Present Moment

It's important to learn about awakening out of the egoic brain and living in the here and now. This book is intended to assist you do just that. The chapters are reminders that may be read in any order. We all need reminders to be more present in our lives to our true experience and brush aside what is damaging and takes away from real happiness, which is the chattering of the egoic mind.

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