Handling Adverse News

Perhaps the supreme challenge of self-discipline is how you react to bad news. If every time someone blurts out that they've dropped the team another day behind schedule you do an impersonation of Krakatoa, all that will happen is that everyone else will instinctively lie low. Far from sympathizing with you, they might feel that your reaction is even more upsetting than the news.

You will get a much more supportive reaction if you take a deep breath and think through the implications, which is what everyone else is striving to do. I'm not suggesting that you shouldn't let off steam later, but it's better, especially if you are a leader, to help others to come to terms with the setback. This will earn you considerable respect.

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